fg800 Deposit Guide: Top Up With bKash, Nagad or Rocket

By the end of this page you will know which wallet to open, the smallest amount fg800 accepts, how long the balance takes to appear, and exactly what to check when a payment stalls on the way.

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  • bKash · Nagad · Rocket · Upay

What to keep in front of you before you send money

A deposit is two approvals, not one. You start on the cashier inside your fg800 account, and you finish inside the wallet app on your phone. Both screens ask for the same amount, and the reference printed on the cashier is what the wallet is checked against. Leave either screen early and the payment can hang.

Have three things ready: a funded wallet in your own name, the PIN for that wallet, and a connection steady enough to finish in one attempt. Dropping a request halfway is the slowest problem to unwind, because the money leaves your wallet but the confirmation never reaches the cashier.

  • Use a wallet registered to you. The name on the wallet has to match the name on your fg800 account, because the same name is checked when you withdraw.
  • Pay from the app, not through a shop agent. An agent receipt carries someone else's details, and support cannot attach it to your account.
  • Keep the wallet confirmation. A screenshot with the reference and the time lets live chat trace the payment in one message instead of five.

The minimum is ৳450

The cashier refuses anything below ৳450 before you ever reach the wallet screen, so there is no risk of sending a small amount that cannot be credited. If you want to test the flow first, send exactly ৳450 and watch the balance.

Pick a wallet, then follow the same five steps

fg800 takes four local wallets. They differ in which app shows the request, but the order of work is identical, and every one of them credits in about 6 minutes once it clears.

  • bKash Deposit lands in about 6 min
    Cash out in about 12 min
  • Nagad Deposit lands in about 6 min
    Cash out in about 12 min
  • Rocket Deposit lands in about 6 min
    Cash out in about 12 min
  • Upay Deposit lands in about 6 min
    Cash out in about 12 min

  1. Open the cashier from your account

    Log in, tap Deposit, and the cashier lists the four wallets with the ৳450 floor already showing. If you are not signed in yet, create the account first and come back to this page.

  2. Type the amount you want to send

    The field takes anything from ৳450 upward. The offer panel updates as you type, so you can see what the welcome bonus would add before you commit to a figure.

  3. Choose the wallet that already holds your taka

    Tap bKash, Nagad, Rocket or Upay and confirm. fg800 replies with the amount, a reference string and a short window in which the payment must be approved.

  4. Approve the exact amount inside the wallet app

    Switch to the wallet, approve the request and finish with your PIN. Do not round the figure up or down. A different amount is the single most common reason a top-up never credits.

  5. Come back and check the balance

    Most top-ups land in about 6 minutes. If the cashier still reads pending after that, keep the wallet reference and open live chat, which runs 24 hours a day.

Each method has its own small differences

Same flow, different screens. This is where people get stuck on the fourth step, so match your wallet to the row before you start.

Where each wallet asks you to confirm, and what usually goes wrong
Wallet Where you approve Match exactly Usual snag
bKash Notification inside the bKash app, or the payment menu Amount and the reference from the cashier Request left waiting until it expires
Nagad Prompt that opens in the Nagad app after you confirm on fg800 Amount and reference string Wallet balance is under the amount you typed
Rocket Rocket menu tied to your account number Amount and reference, plus your account number digits One wrong digit in the account number
Upay In-app request after you press Pay Amount and reference Session timed out while the app was in the background

If a request expires, do not send the money a second time from the wallet. Go back to the cashier, start a fresh request and approve that one, so the reference on both sides matches again.

Cricket supporter in Dhaka confirming a taka top-up to his fg800 wallet on a phone
A steady connection and one open wallet app are all the setup a top-up needs.

How much you can send, and when it lands

The numbers below are the ones the cashier actually applies, so you can plan a session around them instead of guessing.

Deposit and withdrawal limits on a standard account
What it covers Figure What it means for you
Smallest deposit ৳450 The cashier will not open a wallet request below this
Deposit landing time 6 min Typical time from wallet approval to a playable balance
Smallest withdrawal ৳800 Cash-out requests start here
Withdrawal processing 12 min Typical payout time after the request clears
First withdrawal review 2 hrs Your first cash-out is checked by hand once
Daily withdrawal cap ৳65,000 Standard limit, raised at higher loyalty tiers
Identity check turnaround 24 hrs Time to review a NID, passport or driving licence

The ৳65,000 daily cap is the starting point. Turning over ৳40,000 a month moves an account to the Plus tier and lifts the daily limit to ৳120,000, and the ladder keeps climbing from there. The full set of tiers sits on the bonus and VIP page.

What your first deposit unlocks

One top-up per account qualifies for the welcome offer. It is applied automatically, so there is no code to type and nothing extra to claim at the wallet stage.

When a deposit does not show up

Nine out of ten stalled top-ups fall into one of these five cases. Work down the list before you send money again.

You approved a different amount
The wallet must carry the exact figure the cashier asked for. If you typed ৳1,000 in one place and ৳1,100 in the other, the credit never matches. Start a new request and approve it without edits.
The wallet had less than the amount you entered
Wallets do not part-pay. If the balance is short, the request simply fails and nothing leaves. Top the wallet up first, then return to the fg800 cashier and open a fresh request.
The request expired while you were switching apps
Each request has a short life. Once it lapses, the reference is dead, so paying it will not credit your balance. Open the cashier again and use the new reference that appears.
The wallet belongs to someone else
Payments are matched to the name on your fg800 account. A top-up from a friend's wallet may credit for play but will block the withdrawal later, so it has to be reversed. Use your own wallet from the first taka.
Two payments went out for one order
Duplicate sends happen when a page is refreshed mid-payment. Only one can be credited automatically. Bring both wallet references to live chat and the second is refunded rather than lost.

What to send support

One message with four items gets a stall resolved fastest: your fg800 username, the wallet name you used, the amount, and the reference from the wallet confirmation. Live chat answers around the clock, and deposits are the queue it clears quickest.

Top-up questions, answered plainly

The short answers readers send to chat most often, collected in one place.

How long should an fg800 deposit take?
About 6 minutes from the moment you approve the request inside your wallet. Most credit sooner. If the cashier still shows pending well past that window, the payment was probably approved on an expired reference, so check your wallet history and bring the reference to live chat.
What is the smallest amount I can send?
৳450. The cashier stops you before the wallet screen if you type less, so a small payment cannot get stuck in transit. Sending exactly ৳450 is also the cheapest way to test that your wallet name matches your account name.
Do I need to verify my identity before depositing?
No. You can deposit and play straight away. Verification is required before your first withdrawal, and the review itself takes about 24 hours. Have one of three documents ready: national ID card, passport or driving licence. The first payout then goes through a one-time manual check of about 2 hours.
Can I deposit from a bKash account in my brother's name?
It will credit, but it creates a problem later. Withdrawals are only paid to a wallet that matches the account holder, so the deposit and the payout would sit under two different names. Keep the whole cycle in your own name from the start and the first withdrawal is straightforward.
My money left the wallet but the balance did not move. Is it gone?
No. A payment that left your wallet without reaching the cashier sits in a holding state and is either matched or returned. Send live chat your username, the amount and the wallet reference and it can be traced directly. Do not send the amount a second time in the meantime.
Does the welcome bonus apply to every top-up?
It applies once, to the first deposit on the account, at 110 percent up to a ৳13,000 cap with 18× wagering and a 7 day window. Later deposits earn the 23 percent reload instead, and daily cashback of 1.4 percent runs alongside everything else. Cashback needs no wagering.
Can I deposit from the mobile app instead of the browser?
Yes, the cashier is identical in both. The app is a free 45 MB download for Android 7.0 and above, currently version 2.9.6, and it keeps the wallet request in the foreground so a switch between apps is less likely to time out. Download it from the fg800 app page.

Open your account and send the first top-up

Registration takes a couple of minutes: a phone number, a password and your name as it appears on your wallet. Then pick a method, send ৳450 or more, and the balance is normally playable before your tea goes cold. Already have an account? Sign in and the cashier is one tap from the home screen.

If the page looks different on your phone, update to the current app build rather than fighting the older layout.

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